Admin announcement messages
Ready messages for the things every admin has to say sooner or later: a reminder of the rules, a meeting, a poll, a gentle warning. Change the words in brackets.
Tap a message to copy it. Words in [brackets] are for you to change.
Saying hard things politely
Sooner or later every admin has to write the message nobody wants to write: please stop the forwards, please do not post after eleven, the meeting is compulsory, this is the last reminder. The messages on this page are written so that they are firm about the matter and soft about the people. They speak to the whole group, never to one member, and they give a reason. "So that important notices are not missed" is accepted far more easily than "because I said so".
Public or private?
A simple rule: remind in public, correct in private. A general reminder of the rules goes to the group. A message about one person's behaviour goes to that person alone, first, with respect. Only if private requests fail does an admin act in the group, and then briefly, without argument. An admin who scolds a member in front of everyone wins the point and loses the group.
Making announcements that are read
Put the most important fact in the first line, because many members read only the preview. Give date, time and place in full. Use bold sparingly for the one thing that must not be missed. Send an announcement once and pin it; repeating it three times teaches people to ignore you. For anything that needs a count of heads, use a poll instead of asking everyone to reply.
More help for admins: how to be a good group admin.